The second-hand marketplace Users Voice Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
